WEBMASTER/WEB ANALYST
Posted by: BNL Technical Services, LLC <resume@bnltech.com> on February 02, 2017 at 13:42:51. Click here to reply to this post via Email.
Contract / Temp to Direct / Direct Hire: ContractCity: RichlandState: WashingtonCountry: United StatesZip or Postal Code: 99354
Only Resumes submitted in WORD FORMAT will be accepted - Resume@Bnltech.com
WEBMASTER/WEB ANALYST
CONTRACTOR/MSA #297071
CLOSING DATE: 2/14/2017
DESCRIPTION OF WORK SPECIFIC:
Webmaster/ Web Analyst will be responsible for webmaster responsibilities to ensure enterprise level configuration management, availability and security of production web content and supporting development and test sites as well as supporting the Hanford's enterprise web hosting environment and supporting infrastructure to ensure enterprise level performance, availability and security.
This includes working with IT professionals on various infrastructure components, systems and servers supporting hundreds of Hanford applications and systems. Including but not limited to:
1. Act as focal point for uploading new content to websites that require a separation of duties between developer and production websites2. Provide interface for performance issues with developers and web analysts3. Review statistics and monitor analytics4. Ensure websites adhere to web governance and standards5. Tier-3 troubleshooting support, working with the user support team and the operations staff to effectively manage and communicate issues and perform problem analysis to resolution on a 24/7 schedule. As such, leads problem-solving efforts often involving outside vendors and other support personnel and/or organizations.6. Additionally, the analyst will assist senior Web analysts in the performance of their duties which include:7. Manages the day-to-day technical operations and product management, monitoring system performance, configuration, maintenance and repair.8. Manage integration with other systems, capacity planning, system-wide operation control, task automation an d providing recommendations on innovative and/or cost-effective options for delivering and/or improving enterprise web hosting services.9. Apply revisions, upgrades, and patches to enterprise web host software.10. Develop new system implementation plans, custom scripts and testing procedures to ensure operational reliability, high availability and system security of enterprise web services.11. Establishes guidelines and methods for the installation and management of the host environment and client tools.12. Develops procedures and documentation for backup and restoration of host operating systems and host-based applications and Disaster Recover/ Continuity of Operations (DR/COOP) capabilities.13. Develops tools, procedures, and training sessions for operations and other customer support organizations.14. Stays current with technological developments and provide recommendations on how to take advantage of new advancements.15. Identifies methods, solutions, and provides project leader ship and management in order to provide a high level of service to customers.16. Ensure system security across enterprise web application services, including contribution to security best practices.17. Advise management of developments in the industry or on the Hanford Site that could affect the web environment, projects and client relations.18. Maintain and follow all MSA policies, procedures and guidelines.
QUALIFICATIONS:
Technical Skills:1. Familiarity with configuration and management of Internet Information Services (IIS) versions 7.0 and above.2. Attention to detail and strong configuration management skills.3. Demonstrated ability to manage multiple tasks simultaneously and effectively prioritize and execute tasks in a high-pressure environment.4. Experience with successfully resolving complex issues within a moderate to large web environment.5. Knowledge of industry best practices.6. Highly self-motivated with a keen attention to detail.
Desired Skills:MSA would prefer an Analyst that has prior experience in performing Web and Webmaster duties, with skills that are relative to the Hanford configuration and future plans, including:
1. Knowledge and experience with Cold-fusion.2. Knowledge and experience with website metrics and analytics.3. Knowledge and experience with Certificate Authority and Public Key Infrastructure (PKI).4. Experience with UNIX/Linux platforms.5. Hanford Local Area Network (HLAN) enterprise desktop and server environment, specifically HLAN web server environment.Knowledge of MSA and Hanford Site policies, procedures, and processes.6. Appropriate Technical certifications.
Management and Work Skills:The Analyst provided shall have proven ability to effectively prioritize and execute tasks in a high-pressure environment and the ability to interact effectively and professionally with all levels of management, employees and customers by email, phone and in person. The individual shall have the knowledge, skills and ability to communicate technical/complex information both verbally and in writing. The Analyst position requires an attention to details and strong analytical and problem solving skills. The individual shall be able to provide support during non-standard business hours and be on call 24 hours a day, 7 days a week as needed or as scheduled.
Formal Education and Certification:1. BA/BS degree with Information Technology experience or equivalent combination of education and experience.
Please submit a resume in Word format to resume@bnltech.com and include in the subject line: WEBMASTER/WEB ANALYST 297071.
BNL Technical Services, LLC is an Equal Opportunity Employer
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