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Frequently Asked Questions

We're looking for the best managed WordPress cloud hosting solution for websites and apps on the market. Why should we consider WP Engine?

WP Engine is the industry leader in managed WordPress hosting. All we think about is how to run WordPress in the best way possible. Our WordPress hosting platform keeps sites fast, scalable, and secure. Our team has spent years perfecting our WordPress hosting platform. Every feature, from EverCache and staging sites, to GeoIP and one-click SSL, has been built specifically for WordPress users. WP Engine has more than 125 full time WordPress support experts that work in shifts around the clock to help our customers tackle tough WordPress issues. If you hit any snags with your site, our team is here to help you through it, by phone, email or live chat.

Our WordPress sites have been hacked in the past. How does WP Engine ensure WordPress sites running on the WP Engine platform are secure?

When it comes to security patches and WordPress core updates, WP Engine is proactive in keeping your site secure with automatic updates. We also perform proactive security and malware scans to ensure that all WordPress sites running on WP Engine are free from intrusions. Whether it's a security update for a popular plugin or emergency maintenance due to an issue with a data center, WP Engine's technical support team will ensure you're the first to know if your site is impacted by a security risk. You can sleep easily knowing that the WP Engine team strives to provide the most secure WordPress hosting solution on the market.

Why does WP Engine cost more than regular shared hosting? What makes WP Engine different from other WordPress hosting providers?

There are many providers that offer bottom dollar hosting. If you are looking for the cheapest web host to run your WordPress sites, prepare to be hacked, run out of bandwidth, and possibly have your site shut off when you max out your allotted amount of monthly traffic. Is that worth saving a few dollars a month? In hosting you get what you pay for, and with WP Engine you get a lot. We take the SysAdmin work out of hosting your WordPress sites and allow you to focus on development and content instead of updates and maintenance. It's an entirely different way to host.

Source: WordPress Hosting